Terms & Conditions

Introduction

We are View My Chain Limited, incorporated in England with Company Number 09680211 and our registered office is at 8 Whittle Court, Knowlhill, Milton Keynes, Buckinghamshire, MK5 8FT. These terms and conditions govern your use of our website at https://viewmychain.com (“our website”) and any associated applications available from time to time on our website.

By using our website, you accept these terms and conditions in full. Accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

If you register with our website, submit any material to our website or use any of our website services, we will ask you to expressly agree to these terms and conditions and those of our Privacy Policy and Cookie Policy as we may update them from time to time.

You must be at least 18 years of age to use our website; and by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

Our website uses cookies; by using our website and thereby agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy and cookies policy. If you disable or reject cookies, our website may not work as intended or you may not be able to use all the functionality of our website.

Capitalised terms are defined in clause 29.1

Copyright notice

Subject to the express provisions of these terms and conditions:

we, together with our licensors, own and control all the copyright and other Intellectual Property in our website and the material on our website;
all the copyright and other Intellectual Property in our website and the material on our website are reserved;
the Intellectual Property in our website or in the material on or accessible via our website is our Confidential Information and you shall not disclose our Confidential Information to any other person, other than as expressly permitted under these terms and conditions;
and the provisions of this clause shall continue indefinitely, even after termination of any agreement between us.

Licence to use website

You may:

view pages from our website in a web browser;
download pages from our website for caching in a web browser;
print pages from our website;
stream audio and video files from our website; and
use our website services by means of a web browser,

In each case, subject to the other provisions of these terms and conditions and for your own personal use or your own internal business only. For the avoidance of doubt this does not permit to you use such pages for the purposes of your customers or clients. If such persons would like to receive or print pages themselves, they will be required to register with us and accept these terms and conditions.

Except as expressly permitted by Section 3.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

You may only use our website for your own personal (non-commercial use) or for your own internal business purposes, and you must not use our website for any other purposes.
Except as expressly permitted by these terms and conditions, you must not copy, edit or otherwise modify any material on our website.

Unless you own or control all of the relevant Intellectual Property or other rights in the material, you must not:

republish material from our website (including republication on another website) or share with any third party;
sell, rent or sub-license material from our website;
show, distribute or make available any material from our website in public or to the public or on a public forum;
exploit material from our website, whether or not in its original form, for a commercial purpose; or
redistribute material from our website in any form or format.

We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

Acceptable use

You must not:

use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;
use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;
use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;
conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;
access or otherwise interact with our website using any robot, spider or other automated means;
use data collected from our website for any marketing activity whatsoever (including without limitation any direct marketing, email marketing, SMS marketing, telemarketing and direct mailing).
You must not use data collected from our website to contact individuals, companies or other persons or entities other than to the extent it is in the normal course of your business to progress a property transaction, carried out in a professional and courteous manner and in accordance with all applicable laws, regulatory and other codes of conduct applicable to you and your business.
You must ensure that all the information you supply to us through our website, or in relation to our website, or in the operation and presentation of our website and its functionality, was when supplied and remains at all times during your continued use of our website, true, accurate, current, complete and non-misleading.
In the event you supply any personal data to use, whether in respect of yourself or in relation to your clients or customers, you hereby warrant and undertake to us that you have obtained, in accordance with the Data Protection Act 1998, the explicit consent of the relevant data subject to supply us with that personal data, and for us to process that personal data as referred to in these terms and conditions, our Privacy Policy and Cookie Policy. You undertake to update promptly any such personal data which you provide to us and immediately to send to us full details of any complaint of data subject access request received in relation to our processing of personal data.

Use on behalf of organisation

If you use our website in the course of a business or other organisational project, then by so doing you bind both:

yourself; and the person, company or other legal entity that operates that business or organisational project, to these terms and conditions, and in these circumstances references to “you” in these terms and conditions are to both the individual user and the relevant person, company or legal entity (unless the context requires otherwise). By using our website in this way you warrant and represent to us that you have authority legally to bind the other person company or other legal entity in the manner referred to in clause 5.1(b).

Registration and accounts

To be eligible for an individual account on our website under this Section 6, you must be at least 18 years of age and resident in the United Kingdom.

You may register for an account with our website by completing and submitting the account registration form on our website, and clicking on the verification link in the email that the website will send to you.

You must notify us immediately if you become aware of any unauthorised use of your account.

Access to an account is strictly on a named user basis. You must not use any other person’s account to access the website.

You must notify us as soon as reasonably practicable when there has been a change in named users or corporate structure.

User IDs and passwords

If you register for an account with our website, we will provide you with an individual user ID and password.

Your user ID must comply with the content rules set out in Section 12; you must not use your account or user ID for or in connection with the impersonation of any person.

You must keep your password confidential. Your individual log-in details must not be shared or used by any other person. No concurrent logins will be permitted.

You must notify us immediately if you become aware of any disclosure of your password.

You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

Cancellation and suspension of account

We may:

suspend your account;
cancel your account; and/or
edit your account details,

at any time in our sole discretion without notice or explanation, providing that if we cancel any services you have paid for and you have not breached these terms and conditions, we will refund to you a pro rata amount of your payment, such amount to be calculated by us using any reasonable methodology.

You may cancel your account on our website using your account control panel on the website. You will not be entitled to any refund. If you change your role or employer you must notify us so we can cancel your account accordingly.

Subscriptions

All Users will be subject to authentication by us before login details are provided by us. To become a subscriber to our website services, you must pay the applicable subscription fees or if applicable sign up to monthly direct debit payments in each case as specified by us during the account registration procedure. Once you have submitted your details, we will send you an acknowledgement of your order. The contract between us for the supply of the website services shall come into force upon the issue of the order acknowledgement by us.

For so long as your account and subscription remain active in accordance with these terms and conditions, you may access our website to benefit from the features specified on our website in relation to your subscription type, all subject to and in accordance with these terms and conditions.

At the end of any period of subscription for which you have paid, and subject to the other provisions of these terms and conditions, your subscription will be automatically renewed and you must pay to us the applicable subscription fees, unless you cancel the subscription using the cancellation facility on our website before the date of renewal.

Fees

The fees in respect of our website services will be as set out on the website from time to time or in the acknowledgement of your order.
All amounts stated in these terms and conditions or on our website are stated exclusive of VAT.

You must pay to us the fees in respect of our website services in advance, in cleared funds, in accordance with any instructions on our website.

We may vary fees from time to time by posting new fees on our website, but this will not affect fees for services that have been previously paid.

If you dispute any payment made to us, you must contact us immediately and provide full details of your claim.

If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:
an amount equal to the amount of the charge-back;

all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
an administration fee of GBP 25.00 excluding VAT; and

all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 10.6 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 10.6.

If you owe us any amount under or relating to these terms and conditions and they have not been paid in accordance with the terms we have agreed, we may suspend or withdraw the provision of services to you. We may charge you interest on outstanding amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. In addition we may also charge you reasonable costs incurred by us in the recovery of any outstanding amount which will include court and administration charges.

We may at any time set off any amount that you owe to us against any amount that we owe to you, by sending you written notice of the set-off.

Your content: licence

In these terms and conditions, “your content” means all works and materials (including without limitation text, data, graphics, images, audio material, video material, audio-visual material, scripts, software and files) that you submit to us or our website or is available to us via a third party for storage or publication on, processing by, or transmission via, our website. By agreeing to these terms and conditions you permit us to obtain your content from any third party source.

Any content that you upload, input or edit onto our website will be considered as our content and that it has been provided by you to us on a royalty-free, non-exclusive, irrevocable and perpetual basis with the right to use, copy, distribute and share with any third party, for any purpose.

You hereby waive (and agree to procure that any other relevant person waives) all moral rights in your content to the maximum extent permitted by applicable law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by applicable law.

You may edit your content to the extent permitted by us from time to time using the editing functionality made available on our website.

Without prejudice to our other rights under these terms and conditions, if you breach any provision of these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may delete, unpublish or edit any or all of your content, and/or suspend the service or your use of our website.

Your content: rules

You warrant and represent that your content will comply with these terms and conditions at all times.

Your content must not be illegal or unlawful, must not infringe any person’s legal rights or Intellectual Property, and must not be capable of giving rise to legal action against any person (in each case in any jurisdiction and under any applicable law).

You warrant and represent that your content, and the use of your content by us on our website and for the provision of our related services, as reasonably anticipated by and in accordance with these terms and conditions, is not and does not:

libellous or maliciously false;
obscene or indecent;
infringe any copyright, moral right, database right, trade mark right, design right, right in passing off, or other Intellectual Property right of any other person;
infringe any right of confidence, right of privacy or right under data protection legislation of any other person;
constitute negligent advice or contain any negligent statement;
in breach of racial or religious hatred or discrimination legislation;
in breach of any contractual obligation owed to any person;
untrue, false, inaccurate or misleading;
consist of or contain any instructions, advice or other information which may be acted upon and could, if acted upon, cause illness, injury or death, or any other loss or damage; and
cause annoyance, inconvenience or needless anxiety to any person.

Personal Data

Please see our Privacy Policy's for details on how we process your personal data and your rights.
Estate Agent Business privacy policy
Home Mover Consumer privacy policy

If you learn of any unlawful material or activity on our website, or any material or activity that breaches these terms and conditions, you must inform us immediately by email or telephone.

Limited warranties

We use and combine data from third parties and whilst we will use our reasonable endeavours to display that data correctly, we do not warrant or represent,:

the completeness or accuracy of all of the information published on our website;
that the material on our website is up to date; or
that our website or any service on the website will remain available at all times or at all.

We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent that these terms and conditions expressly provide otherwise, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

To the maximum extent permitted by applicable law and subject to Section 16.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

You acknowledge that our website and related services are provided for information purposes only and are not intended to be relied upon for any purposes without careful checking and verification by professional advisers as a prudent person would reasonably consider necessary.

Limitations and exclusions of liability

Nothing in these terms and conditions will:

limit or exclude any liability for death or personal injury resulting from negligence;
limit or exclude any liability for fraud or fraudulent misrepresentation;
limit any liabilities in any way that is not permitted under applicable law; or
exclude any liabilities that may not be excluded under applicable law.
The limitations and exclusions of liability set out in this Section 16 and elsewhere in these terms and conditions:
are subject to Section 16.1; andmgovern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.
We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.
We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.
We will not be liable to you in respect of any loss or corruption of any data, database or software.
We will not be liable to you in respect of any special, indirect or consequential loss or damage.
You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).
Our aggregate liability to you in respect of any contract to provide services to you under these terms and conditions shall not exceed the total amount paid and payable to us in the previous 12 month period under the contract.

Indemnity

You hereby indemnify us, and undertake to keep us indemnified, against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us and arising directly or indirectly out of: any breach by you of any provision of these terms and conditions; or your use of our website, other than in accordance with these terms and conditions.

Breaches of these terms and conditions

Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

send you one or more formal warnings;
temporarily suspend your access to our website;
permanently prohibit you from accessing our website;
block computers using your IP address from accessing our website;
contact any or all your internet service providers and request that they block your access to our website;
commence legal action against you, whether for breach of contract or otherwise; and/or
suspend or delete your account on our website.

Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

Third party websites

Our website may include hyperlinks to other websites owned and operated by third parties from time to time; such hyperlinks are not recommendations. We may also advertise partners’ products and services on our website from time to time.

We have no control over third party websites and their contents, and subject to Section 16.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them. Your use of them will be subject to the relevant third party’s terms of use, privacy policy and such other terms and conditions as they may specify on the relevant website.

Trademarks

“View My Chain” (and the related logo) is our registered trade mark (registration number: EU014319701). Our logos and our other registered and unregistered trade marks are trade marks belonging to us; we give no permission for the use of these trade marks by any person, and such use may constitute an infringement of our rights.

The third party registered and unregistered trade marks or service marks on our website are the property of their respective owners and, unless stated otherwise in these terms and conditions, we do not endorse and are not affiliated with any of the holders of any such rights and as such we cannot grant any licence to exercise such rights.

Variation

We may revise these terms and conditions from time to time.

We may revise these terms and conditions at any time, and the revised terms and conditions will apply to the use of our website from the date that we publish the revised terms and conditions. It is your obligation to check if we have made any revision to the terms and conditions and we will publish the date of the revision on the terms and conditions. If you do not agree to the revised terms and conditions, you must stop using our website and your continued use will constitute acceptance of such revised terms and conditions.

Assignment

You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Third party rights

These terms and conditions are for our benefit and your benefit, and are not intended to benefit or be enforceable by any third party.

The exercise of the parties’ rights under these terms and conditions is not subject to the consent of any third party.

Entire agreement

Subject to Section 16.1, these terms and conditions, together with our Privacy Policy and Cookies Policy, constitute the entire agreement between you and us in relation to your use of our website and supersede all previous agreements between you and us in relation to your use of our website.

Law and jurisdiction

These terms and conditions shall be governed by and construed in accordance with English law.

Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

Statutory and regulatory disclosures

We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

These terms and conditions are available in the English language only.
Our VAT number is 226 4510 30.

Our details

This website is owned and operated by View My Chain Limited.

We are registered in England and Wales under registration number 09680211 and our registered office is at 8 Whittle Court, Knowlhill, Milton Keynes, MK5 8FT.

Our principal place of business is at 8 Whittle Court, Knowlhill, Milton Keynes, MK5 8FT.

You can contact us by writing to the business address given above, by using our website contact form, by email to enquiries@viewmychain.com or by telephone on 0208 152 4208.

Definitions

For the purposes of these terms and conditions the following words have the meanings assigned to them: “Confidential Information” means all information about our website and the operation of the website including all the data presented in or via our website or any related service we provide:

given or received in any medium whatever, including orally; of any description, whether recorded or unrecorded; whether protected by law or not; and including, without limitation any inventions, processes, copyright, trademarks, documentation, training material, names, know-how, systems, methods, formulae, Intellectual Property, designs, research or development activities, future plans and ideas, specifications, computer code (including both source code and object code), financial data, lists of names or classes of customers or personnel, lists of suppliers, business and other plans and financial statements, that relate in any way to our website or our related services; “Intellectual Property” means any and all intellectual property rights, industrial property rights or moral rights of any nature whatsoever including without limitation patents, patent applications, copyright (and related rights), know-how, technical and commercial information, designs, design rights, internet domain names, data, database rights, trademarks, service marks or business names, applications to register any of the aforementioned rights, trade secrets and rights of confidence, in each case in any part of the world and whether or not registered or registerable.